EPO BPO

Deals/Contracts/Partnerships

• 1

  A large Swedish food processing and packaging company has entrusted LTTS to be a preferred partner for the digital transformation of their global integrated content management system to drive standardization and compliance.

  Q1(Jan-Feb-Mar), 2023

• 2

  Semcon enters new partnership with Sandvik SRP in digital product information and training

  Q1(Jan-Feb-Mar), 2023

• 3

  A Europe-based global automobile maker selected HCL Technologies as its largest IT services partner. The client expanded its engagement with HCL for executing the next phase of their digital transformation that includes setting up next-generation intelligent automation platform and an experience centric end-user support service to cover its global scale of business operations. Additionally, HCL will support the client with automotive manufacturing & logistics, online engineering related technology and domain competencies.

  Q3(Jul-Aug-Sep), 2022

• 4

  Infosys and Rolls-Royce extend strategic collaboration with launch of joint 'Aerospace Engineering and Digital Innovation Centre' in India

  Q2(Apr-May-Jun), 2022

• 5

  Junttan Oy has outsourced its technical documentation to Etteplan, aiming at more efficient use of resources and streamlined processes

  Q2(Apr-May-Jun), 2022

• 6

  Citec Information Analysis for Technology & Product Management in W?rtsil? Energy Business. Citec?s scope was to carry out an information analysis to assess the maturity level of the current product documentation as well as to create product documentation strategies for specified products.

  Q2(Apr-May-Jun), 2022

• 7

  Connect Airlines Deploys Asset Records Management System to Facilitate Paperless Operation

  Q2(Apr-May-Jun), 2022

• 8

  Kalitta Air Chooses GE Digital?s Asset Records to Manage MRO Division and Streamline Asset Documentation

  Q2(Apr-May-Jun), 2022

• 9

  Eros Investments Partners with Wipro and Google Cloud to Scale AI & ML Powered Content Localization Solution for Global Media & Entertainment Industry. The solution will automate the time-consuming manual content localization process of subtitling and dubbing with near human-level accuracy, driving significant cost and time savings for global media organizations, post-production, and direct-to-consumer over-the-top (OTT) streaming platforms.

  Q2(Apr-May-Jun), 2022

• 10

  A U.S.-based manufacturer has expanded its product engineering services partnership with HCL. Through this partnership, HCL will help the customer transform its product and service experience. HCL will leverage its global delivery network to provide next-gen digital enterprise content management services to create, digitize and refresh product-related content consumed by the client’s ecosystem. It will also provide the complete life cycle product engineering and support services and will also deliver digital content management as a managed service.

  Q1(Jan-Feb-Mar), 2022

• 11

  Cyient was awarded a significant technical publications support contract this quarter from an aerospace customer.

  Q1(Jan-Feb-Mar), 2022

• 12

  Etteplan acquires Cognitas from Canon and becomes a market leading company in technical documentation in Germany.It has an annual turnover around EUR 15 million with 200 professionals.

  Q1(Jan-Feb-Mar), 2022

• 13

  Etteplan and Stockholm Exergi to extend their cooperation within technical asset information

  Q1(Jan-Feb-Mar), 2022

• 14

  Roslagsvatten chooses Etteplan as strategic partner in Asset Management for their water and sewerage facilities

  Q1(Jan-Feb-Mar), 2022

• 15

  TCS has been engaged by ZF to address customer fulfillment disruption due to semiconductor shortages by analyzing material supply situation and developing insights for effective supply and demand balancing across product portfolios This optimizes the allocation of critical parts to meet the customer demand in the most optimal way to maximize value for ZF and its customers TCS has also been engaged by ZF to help in finding alternate supply sources for critical semiconductor parts and help in expediting the procurement activities This is expected to positively impact material availability towards customer order fulfillment

  Q4(Oct-Nov-Dec), 2021

• 16

  Etteplan’s technical communications specialist to support the Finnish Transport Infrastructure Agency in producing high quality guidelines

  Q4(Oct-Nov-Dec), 2021

• 17

  Lenovo chooses GEP’s unified procurement platform to support its direct sourcing needs through GEP’s sourcing, project and supplier management solutions for direct spend

  Q3(Jul-Aug-Sep), 2021

• 18

  JAGGAER is working with Suntech Power. JAGGAER users in Suntech’s purchasing department currently buy from more than 2,000 suppliers. Already Suntech saw savings of US$ 1.6M by sourcing with JAGGAER. It has enlarged the scope of sourcing via JAGGAER to a

  Q3(Jul-Aug-Sep), 2021

• 19

  Mitsui Chemicals Teams up With NEC and dotData to Trial AI-Based Price Change Forecasting for Market-Sensitive Products

  Q3(Jul-Aug-Sep), 2021

• 20

  Formel D has been supporting Yamaha on the client’s premises in Manaus in northern Brazil with approximately 40 employees in the quality and supplier management divisions.

  Q2(Apr-May-Jun), 2021

• 21

  Aarvi Encon has received an order approximately worth Rs 10.69 crore from Indian Oil Corporation Limited (IOCL) for the supply of skilled workforce for the purpose of research as well as non-research project work at R&D Centre, IOCL, Faridabad.

  Q1(Jan-feb-Mar), 2021

• 22

  LTTS won a deal from one of the world’s leading mobility OEM for a marine digital solution to provide solutions in areas including Hardware-IoT Platform, Cloud Infra, Mobile App and Customer Support Managed Services.

  Q1(Jan-feb-Mar), 2021

EIIR Provider Solutions/Capabalities

• 1

  Etteplan strengthens its position in technical documentation in Germany by acquiring F.I.T. Fahrzeug Ingenieurtechnik GmbH

  Q2(Apr-May-Jun), 2021

• 2

  QuEST Defense Systems & Solutions Begins Operations to Provide Engineering Services to the US Defense Industry. QDSS is planning to hire more than 1000 engineers in the next five years

  Q2(Apr-May-Jun), 2021

• 3

  Etteplan releases a first ever global e-learning course on Simplified Technical English

  Q2(Apr-May-Jun), 2021

• 4

  Ellevio, a Swedish utility distributor, has signed an agreement with Etteplan valid for three years. The services involve managing asset information, plant documentation, business development and archive work for Ellevio’s regional networks in Sweden.

  Q4(Oct-Nov-Dec), 2020

• 5

  Etteplan launches the next version of its SaaS solution for technical documentation.

  Q4(Oct-Nov-Dec), 2020

• 6

  Etteplan strengthens its know-how in technical documentation of software by acquiring Adina Solutions Oy from Finland

  Q3(Jul-Aug-Sep), 2021

• 7

  CSS Corp Strengthens Presence in Latin America with Launch of a New Delivery Center in Colombia

  Q3(Jul-Aug-Sep), 2021

• 8

  Semcon acquires Xtractor in Sweden to strengthen its product information practice. Another acquisition in engineering services.

  Q1(Jan-feb-Mar), 2021

• 9

  Accenture Acquires Xoomworks to Enhance Procurement and Digital Transformation Capabilities in Europe

  Q4(Oct-Nov-Dec), 2021

• 10

  Freemelt and Etteplan enter into strategic partnership in 3D printing. As part of the strategic partnership Freemelt and Etteplan are working together to develop and industrialize Freemelt’s next metal 3D printer. Freemelt is specialized in metal 3D printing based on Electron Beam Powder Bed Fusion (E-PBF). The new printer will be tailored for an industrial context with technical attributes such as robustness, reliability and productivity. Etteplan’s role in the development project includes delivering project teams in different expertise areas such as software, mechanical, electrical, safety and documentation to speed up the development until release of the new printer. The cooperation will transform into production engineering, product support and application engineering for AM products moving forward.

  Q4(Oct-Nov-Dec), 2021

• 11

  Accenture Acquires Zestgroup to Help Clients Procure a More Sustainable Future. Headquartered in the Netherlands, Zestgroup brings more than 120 professionals to Accenture Operations, with clients in a variety of sectors and deep expertise across energy transition and reconciliation, supplier market regulations, renewable spending category and project and procurement services.

  Q4(Oct-Nov-Dec), 2021

• 12

  CSS Corp is acquiring Directly's OnDemand business unit, including its next-gen GigCX services platform. OnDemand offers fast and empathetic technical support and customer service for the world's leading brands, with patented technology and a global network of product and technical experts in a flexible freelance model. Some key customers of the platform include Microsoft, LinkedIn, Airbnb, and Autodesk. The OnDemand platform is powered by multilingual capabilities, new-age technologies, and a flexible network of freelance product experts across over 60 countries

  Q1(Jan-Feb-Mar), 2022

• 13

  GEP has agreed to acquire COSTDRIVERS, a leading supply markets forecasting, pricing trends and cost-modeling platform, and procurement intelligence and data science firm Datamark Ltd., based in S?o Paulo, Brazil.COSTDRIVERS tracks more than 50,000 commodities and operating supplies in markets all over the world.

  Q1(Jan-Feb-Mar), 2022

• 14

  CENIT AG acquired a majority interest in ISR Information Products AG. The participation will consolidate the competencies of both companies in the field of document logistics and information management

  Q2(Apr-May-Jun), 2022

• 15

  Cyient to acquire Citec for $101 Million. Citec, HQ in Finland, has 1200 employees with offerings in plant engineering, product engineering, and technical documentation.

  Q2(Apr-May-Jun), 2022

• 16

  Servion Partners with Genesys to Deliver World-class Contact Center Solutions and Customer Experiences

  Q2(Apr-May-Jun), 2022

• 17

  Etteplan expands its operations in the Netherlands by acquiring technical documentation & visualization specialist DDCom B.V.

  Q2(Apr-May-Jun), 2022

• 18

  Etteplan and Semcon, two pureplay engineering service providers in Nordics, may merge to create the second biggest engineering service providers in Nordics with 6000+ people and $550 M+ revenue. European service providers are known to scale with M&A. This combination will be interesting to watch.

  Q3(Jul-Aug-Sep), 2022

• 19

  transcosmos opens Construction Digital BPO Center in Osaka city, Osaka, Japan. The services include BIM.

  Q3(Jul-Aug-Sep), 2022

• 20

  WNS has acquired The Smart Cube, a leader in platform-driven research and analytics (R&A) focused on procurement and supply chain, and OptiBuy, a leading European provider of procurement platform consulting and implementation solutions.

  Q4(Oct-Nov-Dec), 2022

• 21

  Data management specialist mip is the latest addition to CENIT Group. With a new range of innovative solutions in data analytics, document & information management and now about 300 experts in this business field, CENIT is expanding its market position in Germany, Austria and Switzerland.

  Q1(Jan-Feb-Mar), 2023

• 22

  BearingPoint and Stibo Systems decided to offer value to their customers through a partnership that provides functional, technical, and business expertise on PIM or MDM product deployment projects.

  Q1(Jan-Feb-Mar), 2023

• 23

  BearingPoint and Stibo Systems decided to offer value to their customers through a partnership that provides functional, technical, and business expertise on PIM or MDM product deployment projects.

  Q1(Jan-Feb-Mar), 2023

EIIR Buyer GIC/R&D Best Practices/Solutions

Other News

• 1

  Meta will shift work done by 400 people outsourced from Accenture BPO in the US to a Singapore-based BPO likely TDCX. Accenture has a $500 million annual contract with Facebook.

  Q3(Jul-Aug-Sep), 2022

• 2

  BMW Group Purchasing steps up sustainability activities and paves the way for future e-mobility growth

  Q4(Oct-Nov-Dec), 2020

• 3

  Command Alkon to Acquire Trimble’s Construction Logistics Business.

  Q4(Oct-Nov-Dec), 2020

Previous Data

• 1

  Semcon has been trusted to develop all training for the European workshop network in its preparation for the European launch of the 01 car model. Semcon is collaborating with Lynk & Co to provide the technicians with the digital training material needed to acquire the knowledge they need on the new product, the unique Lynk & Co processes and tools.

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• 2

  Axopar renowned Finnish brand of premium range motorboats selected Citec for product manuals. Services provided are technical writing, illustrations, Translations and portals. Owner and operating manuals are one integrated part in the customer experience of owning an Axopar boat.

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• 3

  A $100 Million Bp deal goes to Petrofac – SOCAR JV for HR processes including payroll and training.

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